Support Links

Click on any of the links below to be directed to PPI's support pages.

  • Terms and Conditions
  • Returns & Refunds Policy
  • PPI Guarantees
  • Shipping Information
  • Promo Codes & Discounts
  • PPI's Problem Submission Portal
  • Technical Support: If you do not see your question listed below, feel free to contact us anytime by using the contact form at the bottom of this page.
  • My web books don’t display correctly on

    This is a known issue with Internet Explorer 9. You must use Internet Explorer 10 or newer, Firefox 25 or newer, Safari 5.1 or newer, or Chrome 31 or newer to properly use this website.

  • What browsers are supported for

    The product line requires the use of Firefox 25 or newer, Chrome 31 or newer, Internet Explorer 10 or newer, or Safari 5.1 or newer. Using other browser versions may increase display and response load times, and may cause some formulas and features to display inconsistently.

    Don't know your browser version? Find out here.

    To download versions of these browsers, visit their websites:

    Firefox | Chrome | Safari


Demonstration Videos

FE PREP Overview - Introduction Demo

Intro Video to FE PREP from PPI on Vimeo.

FE PREP Assessments - Product Demo

Assessments Overview from PPI on Vimeo.

FE PREP Web Book - Product Demo

Web Book Intro from PPI on Vimeo.

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